Privacy Policy

This policy outlines the rules applicable to the collection and processing of personal data by Coverbond – Facade Engineering on its website.

By providing Coverbond – Facade Engineering with your personal data, the data subject acknowledges and declares that:

  • You are of legal age.
  • Authorizes the collection, processing, and handling of personal data as described herein.

a) Identification of the entity responsible for processing

Your data will be processed by Coverbond – Facade Engineering, headquartered at Rua do Fojo, Nº370, 4765-076, Carreira, Vila Nova de Famalicão – Portugal, hereinafter referred to as Coverbond or "we". This entity is responsible for the processing of personal data as defined by the General Data Protection Regulation.

For any questions related to the processing of your personal data, you should contact us through the following means:

Phone: (+351) 252 183 099

Address: Rua do Fojo, Nº370, 4765-076, Carreira, Vila Nova de Famalicão - Portugal

Email: geral@coverbond.pt

b) Purpose of collecting personal data

These personal data will be used internally for commercial purposes, namely to respond to information requests via email and send newsletters about services and completed projects. The data received from the client via the contact form will be stored in a database.

c) Identification of the categories of data that will be collected

Name, email, contact phone number, location.

Coverbond collects the data subject's information through the completion of the form available in the contact area of the website or via email. The information marked with an * in the forms is mandatory. Failure to provide the mandatory information will result in the inability to process the requested information and/or the inability to provide the requested services, as applicable.

Coverbond will retain the personal data for a maximum period of 12 months. However, Coverbond may need to retain certain data for a longer period to comply with legal obligations.

d) Recipients or categories of recipients of the data

The data is collected and maintained by Coverbond for the purposes described in point b) above.

Your personal information may be shared with third-party service providers of Coverbond, namely, with third parties that manage Social Media platforms, such as Facebook or Instagram, and who manage content, such as Google, for running marketing campaigns via social networks and platforms; with the company The Rocket Science Group, LLC, which manages the MailChimp platform that provides email marketing services and will store your data for sending newsletters and information about Coverbond's services and updates, keeping your personal data on a secure, restricted-access server. You can consult the security measures at https://mailchimp.com/about/security/.

e) Right of access and right to rectify your personal data

The subscriber may exercise their rights under the law (access, rectification, erasure, restriction, objection, and portability) by contacting us in writing at the following email: geral@coverbond.pt. The subscriber may also withdraw their consent(s) at any time and may file complaints with the supervisory authority (CNPD).

f) Cookies – automatic data collection

Coverbond uses cookies on its website, which are small text files containing relevant information that the access device (computer, smartphone, or tablet) loads through the web browser when a website is visited by the user. The use of cookies depends on the user's acceptance when entering our website.

This website uses the following cookies:

Personalization cookies – they allow us to remember the user's preferences regarding their location/language. Thus, on subsequent visits, the user will not have to select these options again, making the visit easier.

Analytical cookies – they allow us to understand, through the collection of usage statistics, how users navigate our website and how we can improve their experience and the website's functionality. We use Google Analytics, one of the most used and reliable statistical services, to help us collect this information. The information collected, such as pages visited or time spent on the website, does not allow us to identify specific users since the visits are anonymous.

g) Social Media Cookies

Our website incorporates sections with buttons that redirect users to their respective social media platforms. We do not control the cookies that each social media platform installs, although they are usually for session management or to display the counter showing how many times a specific piece of content has been viewed or shared. Therefore, we recommend that all users review the privacy and cookie policies of each social media platform, and in that case, adjust the privacy settings of each platform to limit the tracking purposes they may carry out.

h) International Use

If the user is outside of Portugal, we inform that the data is hosted on a server located in Portugal, and the data protection rules applied may differ from those in the user's country of origin, even if within the European Union.

i) Law and jurisdiction

This Personal Data Protection Policy is governed by Portuguese legislation. In this case, the User and Coverbond agree that the Court of the District of Braga shall have exclusive jurisdiction to resolve any disputes that may arise regarding the interpretation and/or execution of this privacy policy.

j) Occasional Changes to Privacy and Cookie Policy

Coverbond may update this Privacy Policy. We kindly ask you to review this document periodically to stay up to date.

Whenever we do so, we will disclose the update date at the top of this page.